Managed Services

 

For those customers who want to benefit from Intec’s industry-leading solutions for End-User billing, CABS or Interconnect Settlement, but don’t want to worry about the ongoing management of the systems, we offer Intec’s Managed Services.

Intec has over 40 years’ experience of providing outsourced billing and revenue management services to wireless, wireline and cable (MSO) operators across North America. We offer our customers exceptional reliability and quality of service, combined with significant domain expertise in all aspects of telecom billing, providing a full suite of solutions and back-office services.

Intec’s core managed services offer includes complete production support for the billing system and its environment on a 7x24x365 basis. Our expert staff take full responsibility for job scheduling, quality management, system monitoring & administration and performance tuning, ensuring that the bills are produced accurately and on-time - allowing you, as a telecoms operator, to focus on your core business.

Intec also offers a range of value-added business process outsourcing (BPO) services, including Print & Mail, Remittance Processing and a number of back-office services, which can all be tailored to meet the specific requirements of your business.

Solutions can be provided on a full service bureau or ASP basis and can be hosted at Intec’s world-class Atlanta data centre, at your own site or at a third-party data centre.