The convergence of the telecoms, media and Internet sectors has resulted in an explosion in new communications services and access devices. It has also created a new breed of competitor for traditional wireline and wireless operators. This changing environment offers both a challenge and an opportunity for the communications and media industries. There are particular requirements associated with supporting multiple services across a next generation network.
With the evolution of IP-based communications services comes an equal requirement to manage value chain evolution, in terms of content partner management and IP connectivity.
Margin Management
With next-generation services, service subscribers expect an expanding service offering and ever-more bandwidth to provide multimedia services and content, such as digital music, video, games, P2P services and customised content. Subscribers expect a higher level of service experience, faster response times, minimal latency and a greater degree of customisation and self management.
It’s a difficult balancing act: managing the balance between subscriber requirements and successful service provision against a back-drop of intense competition. Intec’s solutions are designed to help service providers manage customer expectations with the flexibility to support the kind of dynamic and innovative subscriber propositions that subscribers expect.
This is possible through integrated mediation and billing solutions, supporting blended service propositions which offer differentiation based on value rather than just price. Equally important is the need to balance revenue assurance and revenue management requirements for both profit maximisation and revenue transparency.
Technology Evolution
What really constitutes a telecommunications business? What makes a telecommunications business distinct from a television or media business? There is a blurring of the traditional boundaries between service, access device and network, which creates new service opportunities.
Intec’s solutions support innovative services, involving combinations of voice, data and video services, extending to IP-based triple-play and quad-play offerings. Our convergent mediation, charging and billing solutions support seamless evolution between different technology generations and platforms, thus creating independence between the network technology layer and the service management environment.
How Intec can help
Offering a range of diverse services using a single transmission protocol and a unified network creates considerable advantages for your business. But to realise these advantages requires a parallel investment in convergent and interactive BSS to support the network management and transmission efficiencies associated with IP networks. With Intec’s experience in both traditional and next-generation service environments, we are uniquely positioned to support the migration to next generation services.
Whether a service provider is deploying services over VoIP, IPTV, IMS, Wi-Fi or WiMAX , Intec is able to offer a broad suite of BSS products, addressing the essential commercial and technical challenges.
Intec’s solutions begin at the network edge, with comprehensive convergent mediation, service activation, offline charging and online charging and run through to critical subscriber-level business support systems, including customer care, charging and billing. Intec’s comprehensive wholesale and settlement products encompass interconnect billing, Content Partner Management, Trading & Routing, Contract Management and Roaming to ensure efficient value chain management. Intec products are uniquely positioned to help create, sell, deliver, bill, charge and support next generation services on any device, thus supporting the promise of all IP communications.
Intec’s product portfolio includes:
Singl.eView Customer Care, Charging and Billing
Total Service Mediation
Wholesale Business Management
